You should have received your Serial Number by email, shortly after your purchase. For example:

Note: the purchase Transaction ID is not your Serial Number

Launch the appropriate Kitty Spangles application and press Enter Serial Number...

Copy the Customer Name from the purchase email and Paste it into the Customer Name box.

Important: this is case-sensitive and must match the exact name shown in the email.

Copy the Serial Number from the purchase email and Paste it into the Serial Number box.

Important: copy the Serial Number exactly as shown in the purchase email, including dashes. There should be no spaces.

Press OK. If the button remains dimmed, check you have copied the Customer Name and Serial Number exactly.

You're done! If you have problems unlocking Kitty, please contact us for assistance.